Terms & Conditions

Welcome to NeuDayAI. By accessing our website or engaging our services, you agree to be bound by these Terms & Conditions. If you do not agree, please discontinue use of our site and services.

Engagements begin with a mutually executed Statement of Work (SoW) or Master Services Agreement (MSA) defining scope, deliverables, acceptance criteria, success metrics, fees, timelines and assumptions. Scope adjustments require written change orders which may impact cost and schedule. We reserve the right to decline or discontinue services for misuse, non‑payment, unlawful activity, or reputational risk.

• Provide timely decisions, feedback and approvals.
• Supply accurate data, credentials & environment access.
• Ensure all furnished materials are lawfully obtained & licensed.
• Designate a single empowered primary contact.
• Adhere to security instructions & environment readiness.

• Advance / deposit due prior to kickoff (unless otherwise agreed).
• Milestone or time & materials billing per SoW cadence.
• Invoices payable within 15 (fifteen) days of date of issue.
• Late payments may suspend delivery; interest may accrue as permitted by law.
• Taxes, duties, withholding or bank charges borne by client except where explicitly stated.

Each party agrees to protect the other’s Confidential Information using at least reasonable care and use it solely for fulfilling contractual obligations. Exclusions include information that is public, already known without restriction, independently developed, or lawfully obtained from a third party. Legal disclosures allowed with prompt notice. Survives termination.

We warrant services will be performed in a professional and workmanlike manner following generally accepted industry standards. EXCEPT FOR EXPRESS WARRANTIES HEREIN, SERVICES AND DELIVERABLES ARE PROVIDED “AS IS”. WE DISCLAIM ALL IMPLIED WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE & NON‑INFRINGEMENT. Experimental AI outputs may contain statistical or probabilistic variation.

To the maximum extent permitted by law, cumulative liability for any claim shall not exceed the fees paid (or payable) for the specific service giving rise to the claim in the 3 months preceding the event. No liability for indirect, consequential, incidental, exemplary, special or lost profit damages even if advised of possibility.

Either party may terminate for material breach not cured within 30 days of written notice. Upon termination: (a) client pays all fees for work performed and approved expenses; (b) we deliver accepted deliverables & in‑progress work (as‑is) after payment of outstanding amounts; (c) sections relating to IP ownership (as applicable), confidentiality, payment, limitation of liability, dispute resolution and governing law survive.

No party is liable for delays or failures caused by events beyond reasonable control (natural disasters, pandemics, acts of government, internet outages at scale, war, terrorism, labor disturbances, supply chain failures). Affected party will notify and mitigate in good faith.

The parties will first attempt informal good‑faith negotiation. If unresolved within 30 days, disputes (excluding injunctive relief claims) shall be finally settled by arbitration in Pune, Maharashtra under the Arbitration & Conciliation Act, 1996. Proceedings confidential; award enforceable in any competent court.

You agree not to misuse the site—no unlawful, infringing, disruptive, automated scraping (except search indexing), reverse engineering of protected areas, or security circumvention.

Data collection & processing practices are described in our Privacy Policy. By using services you also accept that policy.

We may update these Terms to reflect operational, legal or regulatory changes. Material updates will be signaled via site notice or communication. Continued use after effective date constitutes acceptance.

These Terms governed by laws of Maharashtra, India, excluding conflict of law principles. Venue for any permitted court actions: Pune, India.