Privacy Policy
How NeuDayAI collects, uses, shares & protects information across web, platform integrations & WhatsApp.
Effective Date
Effective Date: June 5, 2024
1. Information We Collect
1.1 Information You Provide
- Forms, registrations, and account creation
- Newsletter subscriptions & communications
- Support requests & surveys
- Social / Meta (Facebook, Instagram, WhatsApp) logins
- WhatsApp Business chats (messages, media, phone #)
1.2 Meta & Third‑Party Platforms
Basic profile, public profile data, optional friends list (if explicitly granted), access tokens, app usage data.
1.2.1 WhatsApp Cloud API Data
- Message content & media
- Phone number & display name
- Metadata (timestamps, delivery status, IDs)
- Conversation history for continuity
1.3 Automatically Collected
- Usage & interaction analytics
- Device & log info (IP, browser, OS)
- Cookies & similar technologies
- Meta platform & WhatsApp performance metrics
2. How We Use Your Information
- Provide, improve & personalize services
- Process requests & support
- Communications about products & updates
- Security, fraud prevention & compliance
- Analytics, research & product development
- Social login & platform integrations
- WhatsApp automated responses & notifications
2.1 Meta Platform Specific
Enable social login, personalization, platform compliance, and app functionality analytics.
2.2 WhatsApp Usage
Conversation continuity, support workflow acceleration, AI improvement and delivery of service updates (no sale of WhatsApp data).
3. Disclosure of Information
- Service providers & vetted processors
- Meta platform integration where required
- Business transfers (merger / acquisition)
- Legal obligations & protection of rights
- With consent
4. Meta Platform Integration
We request minimal permissions; you control access via platform settings. Data minimization & purpose limitation enforced.
4.5 Data Deletion
Disconnect app via Facebook settings or send DELETE MY DATA via WhatsApp. See Data Deletion Instructions.
5. Data Security
Technical & organizational controls applied (encryption in transit, token scoping, audits). No system is 100% secure; breach notifications issued per law.
6. Your Rights & Choices
- Access / Rectification / Deletion
- Restriction or objection
- Portability & withdrawal of consent
- App permission management (Meta)
- WhatsApp deletion via request keywords
8. Children's Privacy
Not directed to children under 13; any inadvertent collection triggers prompt deletion.
9. International Data Transfers
Data may be processed in other jurisdictions with safeguards (contracts, minimization, regional compliance).
10. Data Retention
Retained only as necessary for purpose / legal requirements.
10.1 Meta & WhatsApp
- Auth data: while connected
- Usage analytics: ≤ 24 months (anonymized longer)
- WhatsApp conversations: ≤ 12 months (media ≤ 6 months)
- Deletion request: purge within 30 days (metadata may persist anonymized)
11. Changes to this Policy
Material updates announced via site notice / email. Continued use = acceptance.
12. Contact Us
604, Solitaire Paradise, Pink City Road, Wakad, Pune, India, 411057
Email: privacy@neudayai.com / contact@neudayai.com
Phone: +91 8983142496