Data Deletion Instructions

Effective Date: June 5, 2024

At NeuDayAI Technologies Pvt. Ltd., we respect your privacy and your right to control your personal data. This page provides comprehensive instructions on how to request the deletion of your data associated with any NeuDayAI-affiliated applications and services.

1. Data Deletion for Meta (Facebook) Connected Apps

If you accessed our services through your Facebook account or any Meta platform integration:

Step-by-Step Process:

1. Visit Facebook App Settings: Navigate to your Facebook App Settings Page
2. Locate NeuDayAI App: Find any NeuDayAI-affiliated application in your list of connected apps and websites
3. Remove Application: Click "Remove" or "Revoke Access" to disconnect the app from your Facebook account
4. Confirm Removal: Follow the confirmation prompts to complete the disconnection process

2. Direct Data Deletion Request

For comprehensive data deletion or if you accessed our services through other means, you can submit a direct deletion request:

Email Request Process:

Required Information:

To process your deletion request efficiently, please include the following details in your email:

• Platform/App Name: Specify which NeuDayAI application or service you used
• Account Identifier: Your registered email address, username, or user ID
• Registration Date: Approximate date when you created your account (if known)
• Platform Source: How you accessed our service (App Store, Play Store, Web, Meta, etc.)
• Additional Context: Any specific data categories you're particularly concerned about

3. Data Deletion Timeline and Process

Processing Timeline:

What Data Will Be Deleted:

• Personal identification information (name, email, phone number)
• Account credentials and authentication tokens
• Usage data and activity logs
• Preferences and settings
• Communication history with our support team
• Analytics and behavioral data
• Any uploaded or generated content

4. Data Retention Exceptions

Please note that certain data may be retained for legitimate business purposes or legal compliance:

• Legal Obligations: Data required for tax, audit, or regulatory compliance
• Security Records: Anonymized security logs for fraud prevention
• Aggregated Analytics: De-identified data used for product improvement
• Backup Systems: Data in backup systems will be deleted during the next scheduled purge cycle

5. Third-Party Services

If you used third-party authentication services (Google, Apple, Microsoft) to access our apps, you may also need to:

• Revoke app permissions in your respective third-party account settings
• Review and manage connected applications in your Google, Apple, or Microsoft accounts
• Contact the respective third-party providers for their data deletion processes

6. Verification and Security

To protect your privacy and prevent unauthorized deletion requests, we may:

• Request additional verification of your identity
• Ask you to confirm the deletion request from your registered email address
• Require answers to security questions if available
• Request proof of account ownership through previous interactions

7. Post-Deletion Access

8. Alternative Options

Before proceeding with complete data deletion, consider these alternatives:

• Account Deactivation: Temporarily disable your account while retaining data
• Data Portability: Request a copy of your data before deletion
• Selective Deletion: Delete specific data categories while maintaining account access
• Privacy Settings: Adjust privacy settings to limit data collection

9. Contact Information

For any questions, concerns, or assistance with your data deletion request, please contact us:

10. Updates to These Instructions

We may update these data deletion instructions from time to time to reflect changes in our processes or legal requirements. Any updates will be posted on this page with a revised effective date. We encourage you to review these instructions periodically.