Data Deletion Instructions
How to request erasure of data associated with NeuDayAI applications & integrations.
Effective Date
Effective Date: June 5, 2024
Your Right to Data Deletion
You may request deletion under GDPR, CCPA & other applicable privacy regulations. We process requests transparently & promptly.
1. Meta (Facebook) Connected Apps
- Open Facebook App Settings
- Locate NeuDayAI application
- Remove / Revoke access
- Confirm removal to finalize disconnection
Automatic Data Deletion
Removal triggers erasure of linked personal data, tokens & related artifacts within 30 days.
2. Direct Data Deletion Request
Email contact@neudayai.com with subject “Data Deletion Request”. Include:
- Platform / App name
- Registered email / username / user ID
- Approx. registration date
- Access channel (Web, App Store, Play Store, Meta, etc.)
- Specific data categories of concern (optional)
3. Data Deletion Timeline & Process
- Receipt acknowledgment (≤ 48h)
- Identity verification (2–5 business days)
- Data purge from active systems (within 30 days)
- Confirmation email once complete
What Will Be Deleted
- Personal identifiers (name, email, phone)
- Credentials & tokens
- Usage logs & analytics (non‑aggregated)
- Preferences & settings
- Support / conversation history
- Uploaded or generated content (unless legal retention applies)
4. Retention Exceptions
- Legal / tax / audit obligations
- Security & fraud prevention logs (anonymized)
- Aggregated analytics (non‑identifiable)
- Backup media (removed on scheduled purge cycles)
5. Third‑Party Services
If you authenticated via Google / Apple / Microsoft, revoke permissions in respective account centers.
6. Verification & Security
We may request additional proof of identity or account ownership to prevent unauthorized deletion.
7. Post‑Deletion Access
Deletion is irreversible; you will lose access to associated account data & services.
8. Alternative Options
- Account deactivation
- Data export / portability
- Selective deletion
- Adjust privacy settings
9. Contact Information
604, Solitaire Paradise, Pink City Road, Wakad, Pune, India, 411057
Email: privacy@neudayai.com
Phone: +91 8983142496
10. Updates to These Instructions
We may revise these instructions; continued use after updates signifies acknowledgment.